Welcome to Keys Maza Help Center

Welcome to the Help Center of Keys Maza. Find answers to your questions about software licenses, digital product downloads, installation issues, and more. Our comprehensive support guides will help you get the most out of your digital tools and automation software.

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Getting Started

Learn how to purchase and get started with our digital products

Installation Guides

Step-by-step installation help for all software products

License Activation

Activate your software licenses and resolve key issues

Trials & Upgrades

Manage trial versions and upgrade to full licenses

Refunds & Returns

Understand our refund policy and return process

Payment & Orders

Resolve payment issues and track your orders

Getting Started / How to Buy

How do I purchase software from Keys Maza?

To purchase software from Keys Maza Lk Digital Deals, you can follow these steps:

  1. Visit the Website: Go to Keys Maza Lk’s website to explore their product offerings.

  2. Select Your Product: Browse through the categories such as Microsoft Windows & Office Retail Keys, Popular Software & Tools, or WordPress Themes & Plugins. Choose the software or service you want to purchase.

  3. Add to Cart: Once you have selected a product, add it to your cart.

  4. Proceed to Checkout: After adding the desired items to your cart, proceed to the checkout page.

  5. Provide Your Details: Enter the required details such as your name and email to process your order.

  6. Choose Payment Method: Select a payment method. Keys Maza Lk accepts various secure payment methods including credit cards, debit cards, and PayPal.

  7. Confirm Purchase: Review your order details and confirm your purchase.

  8. Receive Confirmation: Upon completing your purchase, you will receive an email confirmation with details of your order.

For any further assistance, you can contact their support team via live chat available on their website or reach out through the provided WhatsApp or phone number.

Keys Maza Lk accepts a wide range of secure payment methods, including credit cards, debit cards, and PayPal. This offers customers flexibility and peace of mind when making purchases.

Upon payment, customers receive immediate access to their product keys. Immediate response chat with WhatsApp.

Yes, you can purchase multiple licenses at once from Keys Maza Lk Digital Deals. You can add multiple products to your cart and proceed with the checkout process to purchase them all together. For specific inquiries or bulk orders, contacting their support team via the live chat on their website or through WhatsApp may provide additional assistance.

Installation Guides

1. Download Office from Microsoft’s official website or use our provided download link
2. Run the installer and follow the setup wizard
3. When prompted, enter your license key exactly as provided
4. Complete the activation process online
5. Your Office suite is now ready to use. Contact us if you encounter any activation errors.

To set up the WAsender WhatsApp automation tool, follow these detailed steps:

  1. Download the Software: Download WAsender from your purchase/ trial email Or WhatsApp link

  2. Extract the Files:

    • Locate the downloaded ZIP file on your computer.
    • Right-click on the file and choose “Extract All” to unzip the contents.

  3. Run the Installer:

    • Open the extracted folder and find the setup file (e.g., WaCRM/WASenderSetup.exe).
    • Double-click the setup file to start the installation process.

  4. Follow Installation Prompts:

    • Follow the on-screen instructions in the installation wizard.
    • Choose your preferred installation location or use the default setting.

  5. Activate the Software:

    • After installation is complete, open the WAsender application.
    • Copy the activation code provided via the Website live chat or WhatsApp.
    • Enter the activation keys and click “Activate.”

Once you have completed these steps, the WAsender software will be set up and ready for use on your Windows PC.

If you are experiencing issues with Windows activation, here are some steps to troubleshoot and resolve the problem:

  1. Check the Product Key: Ensure that you have entered the correct product key. Double-check for any typographical errors.

  2. Stable Internet Connection: Make sure you have a stable internet connection as activation often requires online verification.

  3. Re-enter Product Key: Try re-entering the product key to ensure it has been input correctly in the activation window.

  4. Contact Support: If the issue persists, contact Keys Maza Lk support for assistance. You can reach them via:

    • Phone: +94788879797
    • WhatsApp Agent: +94785558050
    • Live Chat: Available on the website for instant support.

  5. Error Code Research: If an error code is displayed, search for that code online to find specific troubleshooting steps or contact Microsoft Support for additional help.

Following these steps should help you resolve the activation issue. If the problem continues, the support team at Keys Maza Lk will be able to provide further guidance.

The ability to install software on multiple computers depends on the licensing terms of the specific software you purchased. For Microsoft Windows & Office Retail Keys, each product typically comes with a unique license key that is intended for use on a single computer unless stated otherwise in the terms.

For other software like WAsender/WaCRM, if you have purchased Reseller Rights, you have the capability to resell unlimited activations, which allows installation on multiple machines.

To ensure compliance with licensing terms, review the specific product details or contact Keys Maza Lk support for clarification on multi-computer installations.

License Key Activation Help

This usually happens if you’re reinstalling on the same computer or if there was a previous activation. First, try deactivating the license from the old installation. If that’s not possible, contact our support team with your order number – we can reset the activation or provide a replacement key within 24 hours.

For most software: Go to Help → Deactivate License or Account → Sign Out. For Office: File → Account → Sign Out. For Windows: Use ‘slmgr /upk’ command. If you can’t access the old computer, contact us with your order details and we’ll remotely reset the activation for you

Double-check your email for the complete key – sometimes email clients break long keys into multiple lines. Copy the entire key including all characters and dashes. Avoid extra spaces before or after. If the key still appears invalid, contact us immediately with your order number for a corrected key.

1. Check your internet connection
2. Temporarily disable firewall/antivirus
3. Try activation again after a few hours
4. For Office/Windows, try phone activation as alternative
5. If problem persists over 24 hours, contact us – server issues are rare but we’ll provide immediate assistance and alternative activation methods.

Trial Issues / Upgrades

No not limited features.

Trial extensions are generally not available to ensure fair usage. However, we offer competitive pricing and occasional discounts for first-time buyers. Contact our sales team – we may have special offers available  to help you make your decision.

To upgrade from the trial version to the full version of WASender, you would need to purchase an activation key. Here is how you can proceed:

  1. Visit the Official Site: Go to the product section on the Keys Maza Lk website.

  2. Choose an Activation Plan: You can choose between different activation plans. 

  3. Make Your Purchase: Use the available secure payment methods (such as credit card, debit card, or PayPal) to purchase the activation key.

  4. Receive Your Activation Key: Upon successful payment, you will receive an activation key via email, which will allow you to unlock the full features of WASender.

  5. Activate Your Software: Go to the WASender application on your system, enter the provided activation key, and click “Activate.” This will convert your trial version to the full version, enabling all features without restrictions.

If you run into any issues or need further assistance during the upgrade process, you can contact support through live chat or WhatsApp at +94785558050.

I recommend reaching out to support directly through live chat on the website or via WhatsApp at +94785558050. They would be able to provide you with any current promotional details that might be available.

Refunds & Returns

Our refund policy for digital products at Keys Maza Lk is as follows:

  • All sales for digital products are final and non-refundable once the product key, file, or activation link has been delivered due to their digital nature.
  • Refunds or replacements are offered under specific conditions, such as:
    • Receiving a non-working or invalid license key that cannot be activated after troubleshooting.
    • Receiving the wrong product.
    • Incompatibility issues that were not clearly stated on the product page.

Non-refundable situations include:

  • Changing your mind after purchase.
  • Mistakes during ordering, such as selecting the wrong version or operating system.
  • Incompatibilities with device specifications.
  • Issues resulting from third-party software or malware on your system.

If you need further assistance, feel free to reach out to our support team.

To request a refund, you should contact our support team directly. You can reach out via the following methods:

  1. Live Chat: Available on our website for instant support.
  2. WhatsApp Agent: Contact us at +94785558050 for quick assistance.
  3. Contact Form: Use our contact page to submit your request.
  4. Email Confirmation: If applicable, you can reply to the purchase email confirmation with your request details.

Be sure to provide all necessary information, such as your order number and details of the issue, to facilitate a swift response. Please note that all refund requests are subject to evaluation based on the outlined refund policy criteria.

Yes, at Keys Maza Lk, certain products cannot be refunded. These include:

  • Any digital product once the product key, file, or activation link has been delivered.
  • Situations where the customer has changed their mind after purchase.
  • Incorrect orders due to customer error such as selecting the wrong version or operating system.
  • Issues arising from incompatibilities with device specifications that were clearly outlined.
  • Problems caused by third-party software or malware on the customer’s system.

These cases are non-refundable due to the nature of digital goods and the instant delivery or activation involved. If you have any specific questions or need further assistance, please contact our support team

The refund process at Keys Maza Lk generally takes about 1-3 business days to respond to your request once you have submitted it. Please make sure to provide all necessary details, such as your order number and any evidence of the issue, to ensure a prompt response.

Payment & Order Issues

First, check your email (including spam/junk folders) for the license delivery. If not found, contact us immediately with your transaction ID or order number. We’ll verify your payment and resend your license key within 2 hours. Keep your payment confirmation as proof of purchase.

This is usually a temporary authorization hold that will be released by your bank within 3-7 business days. If the charge persists, contact us with your transaction details and bank statement. We’ll investigate with our payment processor and help resolve the issue or process your order manually.

For pending orders, contact us immediately and we may be able to update the payment method. For completed orders, payment methods cannot be changed, but we can process refunds and help you place a new order with your preferred payment method if needed.

Yes! We provide detailed invoices for all purchases. Business customers can request invoices with company details, tax information, and specific formatting requirements. Contact us before or after purchase with your business details and we’ll generate a proper invoice for your accounting needs.

WhatsApp Automation / Bot Support

Our WhatsApp automation tool, WASender, is designed to be safe and compliant with its key feature, the WhatsApp Anti-Ban Feature. This ensures that you can send bulk messages without the risk of your WhatsApp account getting banned, maintaining a secure and legitimate approach.

However, it is essential to use the tool responsibly and adhere to WhatsApp’s terms of service and community guidelines to ensure full compliance. This includes avoiding spamming or unsolicited messaging, getting proper consent from the recipients, and providing an option to opt out of communications.

By following these practices, you can utilize WhatsApp automation effectively while staying safe and compliant

Account bans usually result from violating WhatsApp’s policies (spam, bulk messaging, etc.) rather than the automation tool itself. Contact WhatsApp support to appeal the ban. For future use, follow our recommended practices: limit daily messages, personalize content, and maintain good sender reputation.

We recommend starting with 50-100 messages per day for new accounts, gradually increasing to 200-300 for established accounts. Always include delays between messages (30-60 seconds), avoid identical content, and monitor your account health. Quality engagement is more important than quantity.

Yes! Our tools are excellent for customer support automation – auto-replies, FAQ responses, appointment scheduling, and order updates. This type of responsive automation is generally well-received and compliant. We provide templates and best practices for customer service automation.

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